Policy details
For details of your Asda Home Insurance policy
Need a little help?
Whatever your problem, from making a claim to getting legal advice, we're here to help!
Need to make a claim?
Burst pipe causing a flood? Electrical equipment stolen? Want to know what to do next? Don’t panic, just call our claims hotline now on 0845 602 0229
Telephone lines are open 24 hours a day, 7 days a week. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Please check with your network operator.
One of our top claims experts or an independent chartered loss adjuster may call to discuss your claim so things get sorted out as soon as possible.
What happens next…
Whenever possible, any damage will be repaired with minimum fuss and interruption to you. If repair isn’t possible and you have Asda Contents Insurance, the damaged goods will be replaced with brand new ones (except for clothing and linen where we make a deduction for wear and tear).
Customer services
If you have any questions about your policy or your details have changed (you’ve moved house for example) please call 0845 605 0145
Open 8am to 10pm Mon-Fri, 8am to 6pm Sat & 10am to 4pm Sun
Legal Help line
For advice on any private legal matter. Call 01775 764183 Open 24 hours a day, 7 days a week
Complaints
If you have a question or complaint about this insurance, please contact us on 0845 605 0145.
Or you can write to the following address:
The Quality Manager
ASDA Financial Services
The Connect Centre
Kingston Crescent
Portsmouth
Hampshire PO2 8QL
Want more information?
Full policy details
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