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Whether you're a current ASDA Financial Services customer or looking for a new quote, and have a question, choose the relevant product for details of how you can contact us.

Contact details

Contact us

Pet Insurance contact details

For a quote, or help and advice on any aspect of our pet insurance

Please call: 0800 181 4904

Lines open 8am to 8pm Mon - Fri & 9am to 5pm Sat.

If you need to make a claim call: 0844 561 1467

Lines are open 24 hours a day, 7 days a week. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

For customer services call: 0844 800 5407

Lines are open 24 hours a day, 7 days a week. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

If you need help with your quotation call: 0800 181 4904

Lines open 8am to 8pm Mon - Fri & 9am to 5pm Sat.

Email us

Please enter your contact details and message in the form below, remembering to include any relevant details such as a policy number for example, and click 'Submit'. If a reply is required we will look to respond within 48 hours.

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Write to us

Alternatively you can write to:

Customer Services Manager
ASDA Financial Services
The Connect Centre
Kingston Crescent
Portsmouth
PO2 6QL