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Contact us

Travel Insurance contact details

Need to upgrade or change your policy?

Call: 0800 519 9936

Lines are open 9am to 8pm Monday to Friday, 9am to 5pm Saturday.

To make a claim when abroad call:

+44 (0)207 173 7814

To make a claim in the UK call: 0800 519 9940

Lines are open 9am to 5pm Monday to Friday.

For customer services call: 0800 519 9936

Lines are open 9am to 8pm Monday to Friday, 9am to 5pm Saturday.

Write to us

Alternatively you can write to:

ACE European Group Ltd
PO Box 1086
Belfast
BT1 9ES

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Asda Travel Insurance
UK residents only.
All pricing examples based on travellers being under 60 at time of purchase with no medical conditions.
* Based on an individual standard European 2 day policy bought online.
** Based on a family standard European 2 day policy bought online.
† Based on an individual standard European Annual Multi-Trip policy bought online.
^ Calls may be recorded and or monitored for training and quality purposes. Calls are free from landlines but may be charged by mobile operators; please check with your network provider.
# Terms and conditions apply. Children cannot travel independently from their parents or legal guardian.
We can cover many pre-existing medical conditions. Please ring us to see if we can help.
You will pay a minimum of 15% less when you buy online compared to buying by phone.

Asda Travel Insurance is a trading style of ASDA Financial Services Ltd. ASDA Financial Services Ltd is an Introducer Appointed Representative of ACE European Group Ltd. This means that Asda Travel Insurance policies are sold, administered and underwritten by ACE European Group Ltd who is Authorised and Regulated by the Financial Services Authority (FSA), reference number FRN 202803. Full details can be found on the FSA's Register by visiting www.fsa.gov.uk/register/home.do or by contacting the FSA on 0300 500 5000.

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