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Manage your credit card account online

How do I manage my account online?

Just register now and you can use the Asda Credit Card Online Account Manager straightaway. 

What can I do online?

You can do everything you would normally do by phone or post. So you can make a payment, view your statements, see your points balance, contact us via our secure messaging service and lots more.

Can I make a payment online?

Yes you can make a payment online by using a debit card or you can set up a Direct Debit. 

Can I set up a Direct Debit online?

Yes you can. It’s really quick and easy to do. You’ve just got to register for the Asda Credit Card Online Account Manager . It only takes a few moments to set up a Direct Debit online and from then on, your payments will be made automatically without you having to think about them.

Will I still get paper statements in the post if I register for ASDA Credit Card Online Account Manager?

Yes you will. However you can choose to receive statements online only. We’ll then send you an email every month when your statement is available to view online.

Why should I choose not to receive paper statements?

Lots of people prefer not to receive paper statements and view their statements online instead. You don’t have to wait for your monthly statement. We’ll send you an email to let you know your latest statement is available to view. Of course, you can go online any time and see recent transactions. Many people find it easier to see a list of transactions rather than hear them detailed over the phone. Online statements also save paper and that’s better for the environment.

Can additional cardholders use the ASDA Credit Card Online Account Manager too?

Yes but they need to register separately. 

What information do I need to register?

For security reasons, we ask for information that only you will know. You'll also need to have your account number, which you can find on any of your paper statements or your 16 digit card number.

What should I do if I receive a suspicious or fraudulent email about my card?

We will never ask for your security or personal details by email. If you receive such an email, follow the steps below:

  • Do not click on any links or open any attachments within the email
  • Attach the email to another one and send to the card provider, Santander Cards, at phishing@santandercards.co.uk
  • Delete the email from your mail box

Please be assured that we take these reported incidents seriously.  

If you want to know more about security and banking, please visit www.banksafeonline.org.uk, which has been set up for the UK banking industry.

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