Personal Loans - Asda Financial Services

You'll need the following to hand:

• Your address details for the last 3 years
• Your employer's name and address
• Your monthly income and outgoings
• Your bank/building society details

You can borrow any amount between £7,500 and £15,000.

You can borrow £3,000 to £7,499 with the Asda Small Loan . It's as quick and easy as the Asda Personal Loan. 

If you've chosen to pay nothing for the first three months your first payment will be taken by Direct Debit two months and 28 days after the date your loan account is opened. If you chose to start making repayments straight away your first payment will be taken 28 days after the date on which your loan account is opened. A welcome pack will be sent to you that will detail the date your first payment will be taken.

No. If you've chosen to pay nothing for the first three months your first payment will be taken by Direct Debit two months and 28 days after the date your loan account is opened. If you chose to start making repayments straight away your first payment will be taken 28 days after the date on which your loan account is opened. This will then be the date when the Direct Debit is taken from your account each month. This date cannot be changed.

You can top up your Asda Personal Loan as long as you meet our lending criteria. Give us a call on 0800 024 1242^† (Calls may be recorded and monitored for quality and security purposes) for more information.

Good news, we don’t charge you a set-up fee for your Asda Personal Loan.

You'll be charged an amount equal to up to two months interest on your loan should you choose to settle your Asda Personal Loan before the end of the loan period.  

Once you've provided us with all the application details, we will conduct a credit check and get back to you quickly with a decision.

When we consider your application, we rely on details provided by a credit reference agency. We use the credit reference agencies Experian and Equifax as well as our own credit scoring system. In the case of a decline, we will send you details of how credit scoring works. To see a copy of your credit file, send your name, your addresses for the last six years and a cheque for £2 to: Experian Ltd Consumer Help Service, P.O Box 8000, Nottingham NG80 7WF. www.experian.co.uk or call 0870 241 6212. Equifax PLC, Credit File Advice Centre, PO Box 3001, Bradford, BD1 5US or call 0870 010 0583 or log on to www.myequifax.co.uk

The money will be in your account within 5-7 working days unless you use our courier service (fee payable) in which case we'll aim to have the money in your account in 48 hours* if your application is approved between 9am and 4.30pm Monday to Wednesday (excluding Bank Holidays).

Just contact us on 0871 522 5311 (Calls may be recorded and monitored for quality and security purposes. Calls cost 10p per minute plus network extras. Lines open Monday to Saturday 9am to 5pm).

To settle your Asda Personal Loan early just call us on 0871 522 5311 (Calls may be recorded and monitored for quality and security purposes. Calls cost 10p per minute plus network extras. Lines open Monday to Saturday 9am to 5pm) and we can provide you with a settlement figure. You can then send a cheque or arrange for a bank transfer. We can also accept card payments with a maximum payment of £1,000 per day.

Yes. You may make additional payments at any time. If you do they'll reduce the number of monthly payments.

To take advantage of our cash in 48 hours courier service (fee payable), your loan must be approved between 9.00am and 4.30pm Monday - Wednesday, excluding Bank Holidays and you use our courier service. If you choose to use the courier service and your loan is approved outside these times your cash will be available within 3 working days.

The courier service costs £30 if you choose to have your documents delivered inside one of the following timeslots; 8am - 12pm; 12pm - 6pm; 6pm - 8pm. If you would like to choose a specific delivery time this will carry a cost of £50 and delivery will be 30 minutes either side of your chosen time, for example if you choose to have your documents delivered at 4pm, they could arrive with you between 3.30pm and 4.30pm.

Your courier fee will be collected by Direct Debit 28 days after your funds have been transferred.

Your cover runs alongside your credit agreement until: it is cancelled; your credit agreement ends; or you die, whichever happens first.

You can either download the full Asda Personal Loans Insurance Policy Booklet  or give us a call on 0871 522 5311 (Calls may be recorded and monitored for quality and security purposes. Calls cost 10p per minute plus network extras. Lines open Monday to Saturday 9am to 5pm). The policy booklet contained in the link is a copy of the policy which applies to you.

The loan insurance for disability, unemployment, critical illness and accidental death is underwritten by Financial Insurance Company Limited registered in England No: 1515187. The Insurance for life cover is underwritten by Financial Assurance Company Limited registered in England No: 4873014. Both Financial Insurance Company Limited and Financial Assurance Company Limited are limited by shares and their registered offices are Building 11, Chiswick Park, Chiswick High Road, London, W4 5XR. Financial Insurance Company Limited and Financial Assurance Company Limited are authorised and regulated by the Financial Services Authority.

If you permanently retire and have no intention of returning to work, you will no longer be eligible for disability, unemployment and critical illness benefits (depending on the cover you choose), but may still claim life and accidental death benefits. For more information please call us on 0871 522 5311 (Calls may be recorded and monitored for quality and security purposes. Calls cost 10p per minute plus network extras. Lines open Monday to Saturday 9am to 5pm).

You can request a claim form by calling the Insurer on 0870 400 4713 (Calls may be recorded and monitored) or write to: Financial Insurance Company Limited, Building 11, Chiswick Park, Chiswick High Road, London, W4 5XR.

After calling, the relevant claim form will be sent to you within three days. Once you have completed this form you must return it within 120 days of requesting it. The Insurer will then make a decision on your claim within five days of receiving the form and notify you in writing. All claims will be backdated. The date the claim is backdated to will depend on the exact circumstances of your claim. If the claim is valid it will be paid at the same time the letter is sent out and should reach your loan account within two working days.

You should continue to make your regular payments until your claim is accepted.

Payment will be made directly into your loan account.

If you're not happy with the cover there is a 30-day cooling off period in which you can cancel the policy at no cost to yourself. Thereafter you may cancel the policy by giving 30 days notice in writing. We may at our discretion refund part of your premium (provided you have not made a successful claim). Your policy does not have a surrender value.

If you wish to cancel your cover please call us on 0871 522 5311 (Calls may be recorded and monitored for quality and security purposes. Calls cost 10p per minute plus network extras). Lines open Monday to Saturday 9am to 5pm. Or write to Santander Cards UK Ltd, PO Box 700, Leeds LS99 2BD.

We set ourselves high standards, but if you're not satisfied with the service you have received please follow the procedure set out below and your complaint will be dealt with in the most effective way possible.

In the first instance please contact: The Company Secretary, Financial Insurance Company Limited, Building 11, Chiswick Park, Chiswick High Road, London, W4 5XR.

Alternatively you can telephone Financial Insurance Company Limited on 0870 400 4870 to be directed to an appropriate person. You should give details of the policy number or claims reference number to help you with the speedy handling of the enquiry.

After this action, if you're still not happy or the problem has not been resolved to your satisfaction, you may refer it to: The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR. Telephone 0845 080 1800.

If you complain it will not affect your legal rights.

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