Car Insurance - Asda Financial Services

If you find your vehicle's registration number doesn't return your vehicle's details on our quote form, you can also enter the vehicle's year of manufacture, make and model to assist your search. If you're still unable to find your vehicle's details, please contact ASDA Financial Services on 0845 602 0198 we'll be happy to help you. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

An excess is a contribution that you pay towards the cost of a claim. However, if the claim is found not to be your fault, it's often possible to get back your excess from the party deemed to be at fault.

ASDA Financial Services, like most insurers, will only reward the actual policy holder with no claims discount. However, if you've been claim free we may be able to give some type of introductory discount. To find out more, please contact ASDA Financial Services on 0845 602 0198. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

You should contact our 24-hour claims service on - 0845 602 0229 where we'll take details of the incident and will start sorting things out right away. We'll confirm:

• Whether your policy covers you for the incident

• What you'll have to pay

• All the steps involved in your claim being settled

Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

If you have comprehensive cover and have selected the hire car option, our approved repairers will give you a hire car for the duration of any repairs to your vehicle. If a car is stolen or a total loss and you've selected the hire car option, ASDA Financial Services will guarantee a hire car until an offer is made to settle the claim - subject to a maximum of 14 days.

Your policy will automatically cover you to drive in any countries which are members of the European Union to the minimum level of insurance required (usually third party only). If you require a higher level of cover please contact ASDA Financial Services on 0845 602 0198. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator. This will upgrade your cover whilst driving abroad, to the same level of Insurance that you hold in the UK. Cover is valid for up to 90 days in any one trip, to the maximum of 93 days in any one insurance period.

For an additional charge, ASDA Financial Services can protect you from losing your No Claims Discount (however it does not protect your premium) details of which can be found in your policy schedule.

No, under our insurance policy you can drive your vehicle back and forth to the same place of work using social, domestic and commuting purposes. ASDA Financial Services can increase your cover if you need to use your vehicle to visit any other sites of business during the working day. We will not, however, cover any goods or samples carried in connection with business use.

ASDA Financial Services know how important it is to protect personal information from possible security risks so all of the information you put into our quote form is protected by encryption. Click on the 'Security & Privacy' link above to find out more.

Yes you can when you pay online by debit or credit card.

Yes you can if you're aged 18 or over. ASDA Financial Services usual terms and conditions apply. Please note that there is an APR of 28.6% for choosing this option.

You have the right to cancel the policy within 14 days of receiving your policy document. If the insurance cover has not commenced you'll be entitled to a full refund of the premium paid. If the insurance cover has already commenced, a pro rata refund will be made to you, less an administration charge of £20, provided there has not been a total loss claim and the certificate of motor insurance has been returned to us.

After the expiry of the statutory cooling off period, your policy will continue as contract for twelve months. If your insurance is cancelled for any reason after the first 14 days, a pro-rata refund will be made to you, less an administration charge of £50. There will be no return of premium if a claim has been made during the current year of insurance. If you pay by instalments, please refer to your credit agreement.

There is no refund on Motor Legal Protection, Breakdown Service or Hire Car Cover.

Yes, £20 for each duplicate document that you request, such as a policy schedule.

Yes, £25 (subject to insurance premium tax where applicable) for any mid-term change made to the policy. This charge is in addition to any change in premium which may occur as a result of a change made on the policy. If no change of premium no charge is made.