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Security & Privacy

Definitions

We; Us; Our; ASDA Financial Services; BDML Connect Limited; BDML.

Security

We take your security very seriously at ASDA Financial Services and have gone to great lengths to ensure that buying insurance from Us over the Internet is very safe.

Whenever you send your credit or debit card details to Us, they are protected using something called Secure Socket Layer (SSL). This does three things:

  • It encrypts your details to prevent others from reading them as they travel over the Internet.
  • It uses special code to prevent others changing details that are being sent.
  • It gives you reassurance that the website you are dealing with is genuine.

You can check this by clicking on the Verisign image which appears below your quote details. Verisign is a leading independent Internet security company. Once your details reach Us, they are stored behind a firewall on Our internal systems. This has been designed to guard against unauthorised people getting access.

Credit Card Transactions

For your added peace of mind, the Consumer Credit Act (1974) restricts your maximum liability to £50 if your credit card is fraudulently used on the Internet. And all your liability ceases once you have notified the credit card issuer of any loss or fraudulent use.

Privacy Policy

The pages on this website are only directed at United Kingdom residents and comply with appropriate UK legislation and regulation. We have provided this Privacy Policy to help you understand how We collect and use your personal information when you visit our website.

What information We collect and how

The information that We collect via this website may include:-

  1. Any personal details that you type in and submit such as your name, address, e-mail address, date of birth, lifestyle and other information.

  2. Data that allows us to remember you, any interests that you have recorded and how you use this website. This saves you from re-keying information when you return to the site and allows us to arrange Our website content to match your preferred interests. We use “cookies” to collect this data. Cookies are text-only strings of information that are stored on your web browser or hard disk. You have the ability to accept or decline cookies by modifying the settings of your web browser. However, you may not be able to use all the interactive facilities of our site if cookies are disabled.

  3. Your IP address (this is your computer’s individual identification number for internet connection) is automatically logged by Our web server. This is used to note your interest in Our website.

  4. Your preferences and use of e-mail updates that are recorded by e-mails We send you (only if you have selected to receive e-mail updates on products and offers).

What We do with your information

We may pass the information you supply to Our associated companies and agents and reinsurers to provide a quote and for insurance product administration.

It may be disclosed to regulatory bodies for the purposes of monitoring and/or enforcing Our compliance with any regulatory rules/codes. Your information may also be used for offering renewal, research and statistical purposes and crime prevention. It may be transferred to any country, including countries outside the European Economic Area for any of these purposes and for systems administration. Where this happens, We will ensure that anyone to whom We pass your information agrees to treat your information with the same level of protection as if We were dealing with it.

In order to assess the terms of the insurance contract or administer claims that arise, We may need to collect data that the Data Protection Act defines as sensitive (such as medical history or criminal convictions). By proceeding with this application you will signify your consent to such information being processed by Us or Our agents.

If you give Us information about another person, in doing so you confirm that they have given you permission to provide it to Us to be able to process their personal data (including any sensitive personal data) and also that you have told them who We are and what We will use their data for, as set out in this notice.

The information you supply will be passed by Us to ASDA Financial Services Limited who will use it to:

  • keep customer records up to date;
  • select and offer you products and services of Asda group companies or selected third parties that may be of interest to you by telephone, SMS telephone text messaging, letter, fax or email;
  • build their relationship with you;
  • assist in processing any applications you may make to any Asda group company.

Your information will, for administrative purposes, be passed to and be processed by the Asda group's parent company (WAL*MART) in the USA and Asda sub-contractors (including those outside the European Economic Area) under strict conditions of secrecy and security. By providing Us with your contact details, you consent to being contacted for these purposes. Your information may be disclosed and used for these purposes even if you do not proceed with this policy or after your policy has lapsed. If you do not wish to receive information from Asda group companies about other services or products or from selected third parties, please tell Us by ticking the appropriate box on Our website, by ringing 0845 300 7131 or by writing to Asda Insurance Customer Services, Asda Insurance, PO Box 7483, Perth PH2 0YS.

Your rights

You can ask Us to update or remove your personal information by e-mail or by writing to ASDA Financial Services Customer Services, ASDA Financial Services, The Connect Centre, Kingston Crescent, Portsmouth PO2 8QL.

You also have the right to request a copy of all the personal information We hold about you. To do this, simply write to Us at the above address enclosing a cheque for £10 payable to BDML Connect Limited to cover Our administrative costs in dealing with your request.

We will take all reasonable steps to confirm your identity before providing you with details of any personal information We may hold about you.

Other websites and information security

This privacy policy covers the pages on this Website operated by BDML Connect Limited. Any other websites that may be linked to or by Our website will be subject to their own policies which may differ from Ours. You should carefully read the privacy policies of these websites before submitting any personal information.