Policy details
For details of your Asda Home Insurance policy
Making a claim
Had a pipe burst causing a flood? Had your audio equipment stolen in a burglary? Need to know what to do next? Don't panic. We'll take care of it for you. Just call our claims hotline:
0845 602 0229
Lines are open 24 hours a day, 7 days a week. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.
What happens then?
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Your insurer is on the case
One of our top insurance claims experts or an independent chartered loss adjuster may call to discuss your claim to get things resolved for you as quickly as possible.
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Things get sorted out
Whenever possible the damage will be repaired with the minimum of fuss and interruption to you. If it's not possible to repair the damage, and you have Asda Contents Insurance, the damaged goods will be replaced with brand new ones (except for clothing and linen where we make a deduction for wear and tear).
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Full policy details
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