Security and Privacy

Security

We take Your security very seriously. We will store Your personal data on computer, but we will not retain it for longer than necessary.

Privacy Policy

The pages on this website are only directed at United Kingdom residents and comply with appropriate UK legislation and regulation. We have provided this Privacy Policy to help You understand how We collect and use your personal information when You visit Our website.

How we Collect Your Personal Data

A. Via Website: The personal data that We collect via this website may include:-

1. Any personal details that you type in and submit such as your name, address, e-mail address, date of birth, lifestyle and other information.

2. Data that allows us to remember You, any interests that You have recorded and how You use this website. We use “cookies” to collect this data.

3. Your IP address (this is Your computer’s individual identification number for internet connection) is automatically logged by Our web server.

4. Your preferences and use of e-mail updates that are recorded by e-mails We send You (only if You have selected to receive e-mail updates on products and offers).

B. Via Other Channels: We may also collect personal data from You via the following channels:-

1. when You contact Us with an enquiry or in response to a communication from Us;

2. when You agree to buy a product/service from Us;

3. from publicly available sources such as the electoral role; and

4. from referencing agencies (for example credit reference agencies) that may verify Your identity, in accordance with UK money laundering regulations.

What we do with Your Personal Data

By providing Us with Your personal data, You consent to Our using it for the following purposes (including contacting You for the following purposes):

1.    Administration of Policy: We will use Your personal data to provide quotations and administer Your Asda Life Insurance policy and any other products and services for which You are a customer.

2.    Compliance Reviews: Where We have a duty to do so, We will disclose Your personal data to regulatory bodies for the purposes of monitoring and/or enforcing Our compliance with any regulatory rules/codes.

3.    Fraud and Crime Prevention: We may disclose Your personal data to various agencies for fraud and criminal investigation purposes.

4.    Marketing: Provided that We have Your consent, We will use Your personal data to keep in touch with You so that You hear about any of Our special offers and new products that may be of interest to You.

5.    Third Party Marketing Communications: From time to time, We would like to provide Your personal data to carefully selected third parties so that they may inform You about any special customer promotions that they are running which are likely to match Your interests and requirements. Such communications are usually made by post and occasionally by telephone or email. By providing email and telephone numbers you hereby consent to receiving information about such promotions from such third parties. If you do NOT wish to receive e-mail, post or telephone communications from Us or third party organisations, please write to the Customer Contact Team, ASDA Financial Services Limited, Asda House, Southbank, Great Wilson Street, Leeds LS11 5AD, explaining your preferences so that we can prevent you receiving such communications.

6.    Intermediaries: Should You have come to Us through an intermediary or introducer, they sometimes ask Us to confirm who has taken up a policy from Us. This allows them to monitor Our performance and customer service. They may contact You to verify such information. Generally most communication is by post and occasionally by telephone or email. If You do not want to be contacted by such intermediaries, please write to the Customer Contact Team at the address specified above to inform Us.

7.    Insurance Companies: The personal data that You supply may be passed to other insurance companies, agents and reinsurers who provide services to Us for the purposes of administering and processing Your application/account.

8.    Sale of Business: if We or any part of Our business is sold to or integrated with another business, we may transfer Your personal data to the new owners (and their professional advisors on the transaction) to be used by the new owners and their group of companies in the same ways as set out in this Privacy Policy, including to continue providing You with the same services and marketing information services as with Us.

9.    Asda and Wal-Mart: Your personal data will be shared by Us with other companies in the Asda group who will use it to:

• keep customer records up to date;
• select and offer You products and services of Asda group companies or selected third parties that may be of interest to You by telephone, SMS telephone text messaging, letter, fax or email;
• build their relationship with You; and
• assist in processing any applications You may make to any Asda group company

10.   Your information may also, for administrative purposes, be passed to and be processed by the Asda group's parent company in the USA, Wal-Mart under conditions of secrecy and security.

Your information may be disclosed and used for the purposes specified above even if you do not proceed with this policy and after your policy has lapsed. If you DO NOT wish to receive information from Asda group companies about other services or products or from third parties selected by Asda, please tell Us by writing to ASDA Financial Services Limited, Asda House, Southbank, Great Wilson Street, Leeds LS11 5AD.

11.    Transfer: Your information may be transferred to any country, including countries outside the European Economic Area for any of these purposes and for systems administration. Where this happens, We will ensure that anyone to whom We pass Your information agrees to treat Your information with the same level of protection as if We were dealing with it.

Sensitive Personal Data

In order to assess the terms of the insurance contract or administer claims that arise, We may need to collect sensitive personal data from You (such as your medical history). By proceeding with this application you will signify Your consent to such information being processed by Us or Our agents.

Other People

If You give Us information about another person, in doing so You confirm that they have given You permission to provide it to Us to be able to process their personal data (including any sensitive personal data) and also that You have told them who We are and what We will use their data for, as set out in this notice.

Your rights in relation to Your Personal Data

You can ask Us to update your personal data by writing to the Customer Contact Team at the above address.

You also have the right to request a copy of all the personal data that We hold about You. To do this, simply write to the Customer Contact Team at the above address enclosing a cheque for £10 payable to ASDA Financial Services Limited to cover Our administrative costs in dealing with Your request. We will take all reasonable steps to confirm Your identity before providing You with details of any personal information that We may hold about You.

Other websites and information security

This privacy policy covers the pages on this Website operated by LifeSearch Limited. Any other websites that may be linked to or by Our website will be subject to their own policies which may differ from Ours. You should carefully read the privacy policies of these websites before submitting any personal information.

You should also be aware that communications over the internet, such as e-mails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond Our control.

Provider Information

Life insurance – LifeSearch Limited.
Registered office: Springpark House, Basing View, Basingstoke, Hampshire RG21 4HG
Registered in England No.: 3089775
LifeSearch Limited is an Appointed Representative of Baigrie Davies and Company Limited, who are authorised and regulated by the Financial Services Authority. Firm Registration Number 225058.