Just call free phone 0800 181 4902† or click here to get a quote online.

If you need to make a claim call: 0845 602 0229

Lines open 24 hours a day, 7 days a week. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

For customer services call: 0845 605 0145

Lines open 8am to 10pm Monday to Friday, 8am to 6pm Saturday & 10am to 4pm Sunday. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

If you need help with your quotation free phone: 0800 181 4902†

If you find your vehicle's registration number doesn't return your vehicle's details on our quote form, you can also enter the vehicle's year of manufacture, make and model to assist your search. If you're still unable to find your vehicle's details, please contact ASDA Financial Services on 0845 602 0198 we'll be happy to help you. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

An excess is a contribution that you pay towards the cost of a claim. However, if the claim is found not to be your fault, it's often possible to get back your excess from the party deemed to be at fault.

ASDA Financial Services, like most insurers, will only reward the actual policy holder with no claims discount. However, if you've been claim free we may be able to give some type of introductory discount. To find out more, please contact ASDA Financial Services on 0845 602 0198. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

You should contact our 24-hour claims service on - 0845 602 0229 where we'll take details of the incident and will start sorting things out right away. We'll confirm:

• Whether your policy covers you for the incident

• What you'll have to pay

• All the steps involved in your claim being settled

Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

If you have comprehensive cover and have selected the hire car option, our approved repairers will give you a hire car for the duration of any repairs to your vehicle. If a car is stolen or a total loss and you've selected the hire car option, ASDA Financial Services will guarantee a hire car until an offer is made to settle the claim - subject to a maximum of 14 days.

Your policy will automatically cover you to drive in any countries which are members of the European Union to the minimum level of insurance required (usually third party only). If you require a higher level of cover please contact ASDA Financial Services on 0845 602 0198. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator. This will upgrade your cover whilst driving abroad, to the same level of Insurance that you hold in the UK. Cover is valid for up to 90 days in any one trip, to the maximum of 93 days in any one insurance period.

For an additional charge, ASDA Financial Services can protect you from losing your No Claims Discount (however it does not protect your premium) details of which can be found in your policy schedule.

No, under our insurance policy you can drive your vehicle back and forth to the same place of work using social, domestic and commuting purposes. ASDA Financial Services can increase your cover if you need to use your vehicle to visit any other sites of business during the working day. We will not, however, cover any goods or samples carried in connection with business use.

ASDA Financial Services know how important it is to protect personal information from possible security risks so all of the information you put into our quote form is protected by encryption. Click on the 'Security & Privacy' link above to find out more.

Yes you can when you pay online by debit or credit card.

Yes you can if you're aged 18 or over. ASDA Financial Services usual terms and conditions apply. Please note that there is an APR of 28.6% for choosing this option.

You have the right to cancel the policy within 14 days of receiving your policy document. If the insurance cover has not commenced you'll be entitled to a full refund of the premium paid. If the insurance cover has already commenced, a pro rata refund will be made to you, less an administration charge of £20, provided there has not been a total loss claim and the certificate of motor insurance has been returned to us.

After the expiry of the statutory cooling off period, your policy will continue as contract for twelve months. If your insurance is cancelled for any reason after the first 14 days, a pro-rata refund will be made to you, less an administration charge of £50. There will be no return of premium if a claim has been made during the current year of insurance. If you pay by instalments, please refer to your credit agreement.

There is no refund on Motor Legal Protection, Breakdown Service or Hire Car Cover.

Yes, £20 for each duplicate document that you request, such as a policy schedule.

Yes, £25 (subject to insurance premium tax where applicable) for any mid-term change made to the policy. This charge is in addition to any change in premium which may occur as a result of a change made on the policy. If no change of premium no charge is made.

The price point of £313 is calculated as follows: 1 in 3 customers paid £313 or less for their Asda Car Insurance between January and May 2010. The price calculated may include up to 10% discount for online sales. The actual price you will pay is based on your individual circumstances.

Your level of cover will depend upon the options you selected when purchasing your policy. Our full policy wording can be downloaded here.

Yes, you need to send this to us within 14 days. If we do not receive proof of your no claims bonus your policy may be cancelled.

Yes, you can add someone for up to 28 days in any 12 month policy year subject to terms and conditions. Please call our Customer Service team on 0845 605 0145.

Lines open 8am to 10pm Monday to Friday, 8am to 6pm Saturday & 10am to 4pm Sunday. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

Yes, you can add a temporary vehicle for up to 28 days in any 12 month policy year subject to terms and conditions. Please call our Customer Service team on 0845 605 0145.

Lines open 8am to 10pm Monday to Friday, 8am to 6pm Saturday & 10am to 4pm Sunday. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

No, but the vehicle does need to be registered in your name and owned by you.

Not all policies cover you to drive other vehicles. If you are covered, this information will be found on your Certificate of Motor Insurance. Please refer to this in conjunction with your policy wording for more information.

You have the minimum cover required by law to use your car in all EU member countries. If you would like full policy cover abroad for up to 93 days in any one policy year, please contact us on 0845 605 0145.

Lines open 8am to 10pm Monday to Friday, 8am to 6pm Saturday & 10am to 4pm Sunday. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

No - as long as your claim settlement has been fully recovered by your insurer, which means the third party’s insurer has paid for all of the damage to your vehicle, you will not lose any of your no claims bonus.

Yes, you need to tell us as soon as you receive any convictions. This will not affect your premium but may at renewal.

Only when your policy is due for renewal as the excess that you chose while setting up your policy will apply for the full 12 month policy period.

Please advise us as soon as you know the date that you will be moving so that we can update your policy details. 

This is dependent on the options you selected when purchasing your policy. Please refer to your Schedule of Insurance and your policy booklet for more information.

Yes, all of our policies include access to a courtesy car subject to availability. Please refer to your policy documents for full terms and conditions.

If you purchased breakdown as part of your Asda Car Insurance policy, you would need to contact the RAC on the telephone number in your policy details. They are available 24 hours/day, 365 days/year. If you purchased an Asda Breakdown policy separately, please call 0800 202 8100 from within the UK or 0044 1689 891 063 if you are in Europe. Calls may be recorded.

Full details of your renewal will be sent to you 21 days before the end of your policy. If you would like to discuss your renewal, please call us on: 0845 602 0357. Lines open 8am to 10pm Monday to Friday, 8am to 6pm Saturday & 10am to 4pm Sunday. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

If you pay your insurance monthly, have not experienced any problems with your Direct Debit, and your personal circumstances remain the same, you do not need to do anything as your policy will automatically renew.

If you pay your insurance annually, you will need to tell us that you want the policy to continue. If you do not contact us, we will assume that you do not want the policy so it will not renew.

Yes, by calling our Customer Service team on 0845 605 0145.

Lines open 8am to 10pm Monday to Friday, 8am to 6pm Saturday & 10am to 4pm Sunday. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

Please call our dedicated claims team on 0845 602 0229. Lines are open 24 hours a day, 7 days a week. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

You can call our dedicated claims team on 0845 602 0229. Lines are open 24 hours a day, 7 days a week. Calls may be recorded and monitored. Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. Please check with your network operator.

Windscreen cover is included as standard on all comprehensive Asda Car Insurance policies. It is also included on Third Party, Fire and Theft policies where the damage has been caused by fire, lightning, explosion, theft or attempted theft. Please see your policy booklet for full terms and conditions.

You can either visit us online or call us on 0800 181 4904.

Asda Online Exclusive is an internet-based product so please email any questions to: enquiries@asdaonlineexclusive.co.uk. To make changes to your policy, please visit www.asdaonlineexclusive.co.uk.

To report a claim, including windscreen claims, please call us on: 0844 579 6491.

For breakdown claims on policies bought before 09/02/2010, please call: 0844 579 6491.

For breakdown claims on policies bought on or after 09/02/2010, please call: 0844 338 6066.

If you are experiencing technical difficulties with the website and need assistance please contact us on 0844 579 6490 (lines are open Monday to Friday, 9am to 5pm), calls cost 5p per minute from a BT landline, other networks may vary. Please note our calls are recorded for training or monitoring purposes.

Contact details for all Asda stores can be found at www.asda.com.

If you would like to get a quote for an Asda insurance policy, please call us on 0800 181 49023^†. Alternatively, you can find more information on our range of financial services at www.asdafinance.com.

You can either visit us online or call us on 0871 522 5888.

If the product was purchased online, please call Asda Direct on 0844 824 3000. If the product was purchased in one of our stores, please call our service team on 0844 481 5000.