Making a claim


Poorly pet? Need to know what to do next?

Don't panic. We can help with the cost of treatment.

  • Step 1 - Make sure you have your pet's insurance certificate
  • Step 2 - Click the link below and download the appropriate claim form to print out
  • Step 3 - Complete the form together with your vet
  • Step 4 - Post your form to us at the address below

Claims Forms:


To open the claim forms you will need Adobe (Acrobat) Reader

Get Adobe reader

To save the claim forms on your own computer "right-click" and choose
"Save".

For a claim form for third party liability, please phone customer services on
0845 077 7767.

Address:

ASDA Pet Insurance
Claims Department
Great West House (GW2)
Great West Road
Brentford
Middlesex
TW8 9DX

† Lines open 8am to 8pm Monday-Friday, 9am to 1pm Saturday. Calls may be recorded and/or monitored.

‡ Off standard call centre rates.

ASDA Pet Insurance is arranged by Norwich Union Insurance Services Limited. ASDA Pet Insurance is sold, underwritten and administered by Allianz Insurance plc. Registered in England No. 84638. Registered Office: 57 Ladymead, Guildford, Surrey GU1 1DB. Email: Asda_pet_insurance@allianz.co.uk . Allianz Insurance plc is authorised and regulated by the Financial Services Authority. FSA Register No. 121849. This can be checked by visiting the FSA website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234. ASDA Stores Limited and Norwich Union Insurance Services Limited are not part of the Allianz (UK) Group.

Copyright © 2007 ASDA Stores Limited. This page is operated by ASDA Stores Limited.

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